Terms & Conditions
Effective Date: 08/30/25
Acceptance of Terms
By accessing and using CUE: Consulting ("Service"), you accept and agree to be bound by
these Terms & Conditions ("Terms"). If you do not agree to these Terms, please do not use our
Service.
Description of Service
We provide strategic consulting services that help impact founders and organizations refine
positioning, tackle critical challenges, and connect with the humans they serve — using
empathy-driven insight.
User Accounts
Account Creation
You must provide accurate and complete information when creating an account
You are responsible for maintaining the confidentiality of your account credentials
You are responsible for all activities that occur under your account
You must notify us immediately of any unauthorized use of your account
Account Termination
We reserve the right to suspend or terminate accounts that violate these Terms or for any other
reason at our discretion.
Acceptable Use
You agree to use our Service only for lawful purposes. You may not:
Violate any applicable laws or regulations
Infringe upon the rights of others
Upload or transmit harmful, offensive, or illegal content
Attempt to gain unauthorized access to our systems
Use our Service to spam, harass, or abuse others
Reverse engineer or attempt to extract source code
Intellectual Property
Our Content
All content on our Service, including text, graphics, logos, images, and software, is owned by us
or our licensors and protected by copyright and other intellectual property laws.
Your Content
You retain ownership of content you submit to our Service. By submitting content, you grant us a
non-exclusive, worldwide, royalty-free license to use, modify, and distribute your content in
connection with our Service.
Payment Terms
Fees
Fees for our services are as described on our website or in your service agreement. All fees are
non-refundable unless otherwise stated.
Payment Processing
We use third-party payment processors. You agree to comply with their terms and conditions.
Late Payments
Late payments may result in service suspension or termination.
Disclaimers and Limitation of Liability
Service "As Is"
Our Service is provided "as is" without warranties of any kind, either express or implied.
Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental,
special, consequential, or punitive damages arising from your use of our Service.
Maximum Liability
Our total liability for any claims shall not exceed the amount you paid for our Service in the 12
months preceding the claim.
Indemnification
You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses
arising from your use of our Service or violation of these Terms.
Termination
By You
You may terminate your account at any time by contacting us or following the cancellation
process outlined in our Service.
By Us
We may terminate or suspend your access immediately, without prior notice, for conduct that we
believe violates these Terms or is harmful to other users or third parties.
Governing Law
These Terms are governed by the laws of California, USA without regard to conflict of law
principles.
Dispute Resolution
Arbitration
Any disputes arising from these Terms shall be resolved through binding arbitration in Santa
Monica, California, except where prohibited by law.
Class Action Waiver
You agree to resolve disputes individually and waive any right to participate in class action
lawsuits.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant
changes by posting updated Terms with a new effective date. Continued use of our Service
constitutes acceptance of the modified Terms.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will
remain in full force and effect.
Contact Information
For questions about these Terms, contact us at:
Email: hello@cue-consulting.com